Logistics - Customer Service

An excellent opportunity as Logistics Distribution Specialist available in Barcelona within a multinational in the luxury sector.

Mission: To monitor and manage proactively the issues at any point of the Logistics Process to achieve the objectives in terms of Logistics care, Service and Cost.

Functions and Responsibilities:

• To Global Monitor the Delivery/Transport status from generation until POD Confirmation in order to maximize the Service Level (OTIF).

• To review and solve the Front Office Requests, giving instructions to Logistic Operators and Logistic teams.

• To report and follow-up KPIs of the area.

• To carry out a weekly forecast of the warehouse activity (inbound, outbound and preparation) to allocate the necessary resources/capacities.

• To prioritize and coordinate the work load of HQ Warehouses.

• To give support to CS when needed.

• To manage urgent orders proposing alternatives according transport and warehouse processes.

• To manage customer calendars, monitoring the performance of coverage and fulfillment, and looking for new opportunities checking current customers.

• To continuously improve on existing processes & tools based on detected issues and internal best practices.

• To follow up transfer stock, in order to plan deliveries on the correct warehouse.

• To manage requests from Stock Allocation to recover cancelled orders.

• To plan orders in advance, in order to distribute the workload in the LOs, taking into account the stock availability, priority of customers and delivery dates.

• To plan and prioritize customer orders and warehouse resources when the contingency plan alerts are activated.

• Monitoring warehouse activity and the correct flow of all delivery information in the warehouse.

• Stock analyst.

Requirements:

• Experience: 3 years in Logistics and 1 year in similar position.

• Education: Business Administration or Engineering.

• Languages: Spanish (Native) and English (Fluent).

• Competencies: Service and efficiency orientation. Perseverance. Teamwork and cooperation. Composure and patience.

• SAP – Advanced.

This important multinational in the selective luxury sector offers a stable position in an excellent woking environment.

If you are a professional with strong problem solving skills, experience directly related to the position and communication skills, the job is for you.

Apply today for this exciting position and start a new professional challenge now!