Customer Service Representative with Swedish
Consultor Louise Andersson
Fecha de publicación 27 de junio de 20192019-07-09 2019-08-26 it Barcelona Barcelona ES EUR 20000 25000 25000 YEAR Walters People https://www.walterspeople.es https://www.walterspeople.es/content/dam/walters-people/global/images/logos/web-logos/square-logo.png
A great opportunity for a Swedish native who is looking to grow his/her successful career in the customer service field. A real estate company is looking for an experienced customer service agent to join their multi-national team in Barcelona.
About the role:
You will be joining a fun and dynamic environment that encourages collaborative work, personal and professional development (various training available) in the centre of Barcelona.
- Support and assist our customers by handling and solving their requests (by phone, chat or email)
- Professional registration and organization of interactions, evaluate claims and take decisions on how to proceed
- Prioritize issues, possibly forward for fast resolution
- Improve results by identifying and implementing process enhancements
Desired Skills & Experience:
Native level of Swedish and high level of English. Good level of Spanish and other languages (Danish, Norwegian, German) is a plus. Excellent communication skills (oral and writing)
Customer-oriented attitude, team player, curious and always willing to learn.
Previous customer care experience is a plus
What’s in it for you?
- Permanent contract
- Competitive salary
- Fun & dynamic work environment in a multicultural office environment
- Restaurant tickets, fresh fruits and snacks, coffee and tea
- Great opportunities to grow within the company
Is this you? Apply now or send your CV directly to firstname.lastname@example.org