Onsite Technical Support
Consultor Lucia Russo
Fecha de publicación 7 de febrero de 2019 2019-02-072019-04-08 financial-services Barcelona Barcelona ES EUR 30000 35000 35000 YEAR Walters People https://www.walterspeople.es
Experienced in working with end user computing solutions? Do you have a can-do attitude with a focus on getting the job done? Do you have experience of providing support, maintenance and operation of Information Technology systems across multiple sites/offices? We want to meet you!
About the role:
Based in our Barcelona office, the role of Deskside Support Analyst is to be responsible for providing exceptional technical assistance, customer service and support to Barcelona based employees as well as EMEA based staff.
- At least 5 years previous experience within a system support role and function
- Strong attention to detail with a proactive and problem solving approach
- Experience of working in a real time environment and providing remote support
- Previous experience of working in multiple locations
- Strong communication and Interpersonal skills.
- Excellent attention to detail and time management.
- Problem solving, troubleshooting and analytical skills.
- In-depth knowledge of developing and maintaining technical documentation.
- Proactive approach with a focus on service delivery and going that extra mile is essential
- You must also be prepared to work on different sites in and around EMEA and be available to travel last minute if required
- Previous experience working with IP telephony
- In-depth knowledge of Google/Outlook mail environments
What do we offer?
In return, we offer a professional, progressive and multicultural environment for you to grow both personally as well as a wide range of benefits offered by a global company.
If you feel that this position matches your skills, experience and motivation then please send your CV to: email@example.com