Customer Service Representative with German
Salario Hasta €20000 anualmente
Consultor Leopold Diouf
Fecha de publicación 26 de octubre de 2018 2018-10-262018-12-25 education-and-training Paseo de la Castellana 13, 4ª planta 28046, Madrid Walters People Spain
Our client is a leading company in their sector with offices worldwide and in constant expansion. Due to their success they are looking for enthusiastic and positive Customer Service Representatives to join their international team in Barcelona to focus on the German market.
Your responsibilities will include
- Handle inbound calls in German.
- Respond to all questions directly by email and chat.
- Follow up on a monthly basis on customers via phone and emails.
- Provide advice on how to achieve personal and company learning targets.
- Present the different company services and options in order to provide a customized service.
- Meet the operations requirements of quality and productivity of customer support services.
- Follow the processes and procedures in place.
- Enter accurate comments following conversations with customers into database.
- Responsible for providing customers with advice and solutions to ensure they have the best learning experience
- Native level or excellent level of German
- Strong sense of responsibility
- Positive attitude
- Excellent communication skills
- Strong computer skills
- Ability to multitask
- Great central office location
- International and vibrant environment
- 28 days of holidays
- Private medical insurance,
- Child Care
- Restaurant tickets
- Cycle to work scheme
- Opportunities for career development internationally
If you are interested in finding out more about this great opportunity, apply now!